Viewing Full Email Header in Gmail

Viewing Full Email Header in Gmail

Email headers contain tracking information for an individual email, detailing the path a message took as it went through various mail servers. The headers contain time-stamps, IP addresses and sender/recipient information. Providing this information to Tech Support staff will help them troubleshoot and resolve issues with emails, such as emails not sending, bouncing incorrectly, or being marked as spam when they should not be.

Viewing Email Headers

1. Sign in to Gmail in a web browser.
2. Open the email you want to retrieve the headers for.
3. Next to the Reply arrow, click the “More” button (three vertical dots).
4. Click “Show original”. A page with the email headers will open in a new tab or window.
   

To view headers in other email services please see Google's support documentation viewing email headers in other mail services.

Providing the Information to Tech Support

1. Copy the information in the table at the top of the email headers
   
2. Paste the information in your email.
3. Click the blue Copy to clipboard button under the table. This will copy the rest of the email header below for you.
4. Paste this information in your email. 
   
   If you have any questions, you can reach Tech Support at support@exprealty.net