eXp Technical Support is able to assist with different issues that may occur with various accounts provided by eXp Realty to our Agents. Our Tech Specialist are available to assist agents in all countries starting Sunday 6pm EST - Friday - 8pm EST, providing 24/5 support.
Listed below are a few common eXp platforms and services that we support for our agents. We've also provided a list of services commonly asked for that we cannot support. For any further questions on what we support for our agents, feel free to reach out to us support@exprealty.net.
What we can Support:
- Enterprise
- kvCORE
- Passport
- Twilio
- Workplace
- eXp.World
- Sound/Mic issues within eXp.World
- eXp Email forwarding (Update the forwarding email)
What we cannot Support:
- Printers
- Removal of Viruses
- Operating System Issues
- Cell Phone Issues
- Customization of Website(s)
- SkySlope
- Microsoft Office Products
- Support or downloading of 3rd party software/web browsers
- Managing Bookmarks in Web Browsers
- Email - managing inbox or export of emails
- Cancellation of services purchased through 3rd party Vendors
How to Contact Us:
- Email us at: support@exprealty.com
- Visit us in eXp World's Tech Outpost at https://exp.world/techsupport-agent or if you are in World already (Click GO TO > Agent Support > Tech Support Outpost)
Hours of Operation:
- Monday - Friday - 8:00am - 5:00pm All Time Zones