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Mentor Expectation Checklist

Mentor Checklist

What is expected of you, the Mentor:

  • Please check your email daily!
  • After you accept a mentee request, please reach out via phone call, text, and/or email. Discuss their goals, expectations, and current workflow schedule. Should you find that after your initial call/meeting the mentee it is not the best match, please reach out to mentorprogram@exprealty.net with a request to have the agent reassigned.
  • Mentors should be actively participating and guiding their mentee through their required Mentor Program transaction.
  • Please do NOT wait to speak to the mentee before clicking ‘Accept.’ If the agent is left pending they will be reassigned to a new mentor after 48 hours. Please make sure you have allocated time in your weekly schedule to accommodate any new mentees before agreeing to accept them.
  • Mentor & Mentor Program fees are not negotiable. Mentors/mentees may not negotiate, or barter services or gifts in order to waive the fees.
  • You will hold the mentee accountable for completing the required Mentor Program training GO! curriculum. Your mentee will receive access to the Mentor Program curriculum in your eXp learning platform (the LMS/ learning management system).
  • Attend regularly scheduled one-on-one meetings with mentees.
  • Attend state meetings and hold their mentee accountable attending state meetings, as well.
  • Guide your mentee on finding real estate docs, features, and services of the MLS.
  • Mentors shall role play with your mentee on a variety of real estate scenarios that will assist them in becoming an experienced agent. (for ex: listing appointments, inspections, negotiations, etc)
  • Ensure that your mentees complete the NPS Surveys while enrolled in the program.
  • Mentors shall encourage mentees to stay active and engaged in their business (motivate your mentee!)
  • The mentor is responsible for tracking all mentee assignments. You are welcome to use the “Mentee Tracker” google sheet located in your Certified Mentor Manual.
  • Mentees often have other jobs while getting started in real estate. Please be patient while they work to acquire their first three transactions.
  • Please keep track of what you are getting paid from each mentee. The Mentor Program does not have that information.
  • Mentees often have other jobs while getting started in real estate. Please be patient while they work to acquire their first three transactions.
  • Please keep track of what you are getting paid in My eXp. The Mentor Program does not have that information.

What is expected of your Mentee:

  • Mentees should be responsive to your communication attempts. We encourage you to reach out three times to the mentee. After reaching out three times with no response, please complete this form to document the unresponsive mentee: Unresponsive Mentee
  • Mentees need to be self-starters and utilize the resources available listed on their mentee checklist.
  • If mentees want to shadow, then they must make themselves available for opportunities.