How to update your eXp Email Alias
Company Policy
eXp Realty provides email access to the following roles:
- Licensed Agents
- Non-licensed Agents
- Limited TC (Transaction Coordinator) Access
- Non-licensed Staff with approved access to eXp World and Skyslope
Email Format Guidelines
When requesting your eXp email alias, make sure it follows one of the approved formats below:
- first.last@exprealty.com
- first.mi.last@exprealty.com (mi = middle initial)
- first.last.st@exprealty.com (st = state abbreviation)
- preferredname.last@exprealty.com (If compliant with your state’s guidelines)
Important:
- Your state’s broker team can help confirm if your preferred name complies with local board requirements.
- Some states may require you to update your name with the board before using a preferred alias.
How to Submit Your Request
- Go to this link to submit your request:
https://app.hellosign.com/s/6iWuB8Y6 - Be sure to include your existing eXp email alias in the form.
- Processing time is typically 3–5 business days by our Agent Services Team.
Need Help or Have Questions?
Email agentservices@exprealty.net to open a support ticket.
This helps us:
This helps us:
- Assign a unique ticket number for easy reference
- Link related requests
- Deliver timely, White Glove Service