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How to Request Access
- Fill out the form:
- Click here to request TC/Assistant access
- Either you or your TC/Assistant can fill out the form.
- You must be fully onboarded and active with eXp before submitting.
- One form per person:
- If you’re hiring multiple TCs/Assistants, a separate form must be completed for each.
- Monthly Tech Fee:
- Unlicensed TCs/Assistants: $30/month (charged to the agent).
- Licensed with eXp (with an eXp email): No fee.
- No exceptions for those in the process of getting licensed.
What Happens After You Submit the Form?
- Within 24–48 business hours, you’ll receive a contract via email titled:
"eXp Realty – US – Agent and Support Personnel Cloud Brokerage Access Agreement." - You and your TC/Assistant both need to sign this contract.
- After signing, please allow 2–4 business days for access to be granted.
- You’ll receive a confirmation email once everything is complete.
Finding Your Agent ID Number
You’ll need your Agent ID for the form.
Find it in Enterprise:
Enterprise > My Business > Agent Profile
Find it in Enterprise:
Enterprise > My Business > Agent Profile
What Access Will My TC/Assistant Get?
They’ll have access to:
- Skyslope
- Workplace
- eXp World
- An eXp email alias (format: firstname.lastname.assist@exprealty.com)
Important Notes:
- A new TC/Assistant won’t see past files unless you add them as a co-agent on those files in Skyslope.
- Files created by the TC/Assistant are automatically visible to both of you.
- You can add multiple co-agents to any file — this does not affect commission.
Removing a TC/Assistant
To remove access and stop billing:
- Complete the same form
- Select “Removing TC/Assistant Access”
- You’ll get a severance form via email.
- Once signed, access will be removed and billing stopped within 7–10 business days.
For Teams
- Only the Team Lead or TC/Assistant needs to fill out the form.
- The Team Lead must be active before submitting.
- The Team Lead is listed as the “agent” and is billed the $30 tech fee (if applicable).
- Same contract and 2–4 business day timeline applies.
Special Note for Domestic Teams:
- Both members must be listed on the contract.
- If not, a separate Skyslope account will be created and charged $30/month + $30 setup fee, even if licensed.
FAQs
- Will my TC/Assistant see old files?
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- No — unless added as a co-agent on those specific files.
- Can they contact support for me?
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- No — you, the agent, must contact Skyslope Support directly via chat or at 1-800-507-4117.
- Can TCs/Assistants be with other brokerages?
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- No — they must:
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- Transfer to eXp Realty, eXp Referral, or eXp Commercial, or
- Set their license to inactive/non-working with your state’s DRE.
- I’m a new agent who wants to do TC work too. Should I apply?
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- Not yet. Don’t request TC/Assistant access until you’re officially working with an agent.
- Who trains new TCs/Assistants?
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- New TCs/Assistants should reach out to their state broker for guidance on duties and completing contracts